Terms and Conditions

These Terms and Conditions govern the use of EclipSpins Casino and all services provided through the eclipspins.net domain. By registering an account and using any part of the platform, players confirm that they have read, understood, and agreed to all provisions set out below. EclipSpins reserves the right to amend these terms at any time, with changes taking effect upon publication on the site.

Eligibility and Account Registration

To register and maintain an active account at EclipSpins, players must meet the following conditions:

• Be at least 18 years of age or the legal gambling age in their jurisdiction, whichever is higher
• Not be a resident of a jurisdiction where online gambling is prohibited by law
• Provide accurate, truthful, and current personal information during registration
• Hold only one active account on the platform at any time

Multiple accounts held by the same individual are strictly prohibited. Any player found to hold duplicate accounts will have all associated accounts closed and any pending withdrawals forfeited.

Identity Verification

EclipSpins operates a mandatory Know Your Customer process in compliance with applicable regulations. All players must complete identity verification before the first withdrawal is processed. Required documents include proof of identity, proof of address, and proof of payment method.

Failure to provide satisfactory documents within the timeframe requested by the EclipSpins compliance team may result in account suspension and the withholding of funds until verification is complete. In cases of suspected fraud, accounts may be closed permanently.

Deposits and Withdrawals

Deposit Terms

All deposits must be made from a payment method registered in the name of the account holder. Third-party payments are not accepted. EclipSpins does not charge fees on deposits, though payment providers may apply their own charges.

Withdrawal Terms

Withdrawals are processed within 24 hours for verified accounts using e-wallet and cryptocurrency methods. Card withdrawals may take one to three business days. Bank transfers may take up to five business days. The minimum withdrawal amount is €20 for most methods. Withdrawal requests may be subject to additional verification checks at the discretion of the compliance team.

Bonus Terms

All bonuses offered by EclipSpins are subject to the specific terms attached to each individual promotion. General bonus conditions include:

• Bonuses must be used within the stated validity period, typically 30 days
• Wagering requirements must be met in full before any withdrawal of bonus-derived funds is possible
• The maximum stake per spin or hand while bonus funds are active is €5
• Game contribution percentages vary; slots generally contribute 100%, live casino games contribute 10%
• Maximum withdrawal from bonus winnings may be capped as specified per promotion
• Bonus abuse, including but not limited to arbitrage betting, will result in immediate forfeiture

Prohibited Activities

The following activities are strictly prohibited on the EclipSpins platform:

• Creating more than one account per household, device, or IP address
• Using automated software, bots, or scripts to influence game outcomes
• Attempting to exploit technical errors or software bugs for financial gain
• Colluding with other players in any format
• Providing false identity information or fraudulent documents
• Using stolen or unauthorised payment methods

Breaches of these prohibitions will result in immediate account closure, forfeiture of all balances, and may be reported to relevant authorities.

Responsible Gaming

EclipSpins is committed to providing a safe and responsible gaming environment. The platform offers a full suite of responsible gaming tools accessible from the account settings panel:

• Deposit Limits: Set daily, weekly, or monthly limits on funds deposited
• Loss Limits: Cap the maximum net loss in a given period
• Session Time Limits: Restrict the duration of individual play sessions
• Reality Checks: Receive notifications at set intervals during a session
• Cooling-Off Periods: Temporarily suspend account access for a defined period
• Self-Exclusion: Permanently close an account and block access to the platform

Players who wish to self-exclude should contact the support team at support@eclipspins.net. Self-exclusion takes effect within 24 hours of the request being confirmed. EclipSpins will use reasonable technical means to prevent excluded players from accessing the platform, though it cannot guarantee interception on third-party affiliate sites.

Problem gambling support is available from GamCare and Gamblers Anonymous, both linked from the site footer. The free and confidential helpline is available at +1-800-522-4700.

Privacy and Data Protection

EclipSpins collects and processes personal data in accordance with its Privacy Policy, which forms part of these terms by reference. Player data is used to operate accounts, process payments, prevent fraud, and meet regulatory obligations. Data is stored on secure servers with restricted access and is not sold to third parties.

Intellectual Property

All content on the EclipSpins platform, including but not limited to game software, graphics, text, and trademarks, is the property of EclipSpins or its licensed content suppliers. Players may not copy, reproduce, or distribute any part of the platform without prior written consent.

Limitation of Liability

EclipSpins is not liable for losses resulting from technical failures, network interruptions, or unforeseen outages beyond its reasonable control. In the event of a game malfunction, the relevant round will be voided and stakes returned. EclipSpins does not guarantee continuous or error-free operation of the platform.

Governing Law

These Terms and Conditions are governed by applicable international gaming regulations. Any disputes that cannot be resolved through the internal complaints process should be directed to the relevant regulatory authority as specified in the licensing documentation available on request from the support team.

Contact

For questions regarding these terms, players may contact EclipSpins support at support@eclipspins.net or through the live chat service available at all times on the website.